1. Who is the data controller?
Petzo (Belgique / België / Belgium) is responsible for processing data collected via https://petzo.eu.
Questions: hello@petzo.eu.
2. What data do we collect?
- Account: your email, display name and language preference.
- Pets: name, species, breed, birth date, photo, weight and any health info you enter (vaccines, treatments, vet visits, etc.).
- Expenses: amounts and categories you record.
- Collaborators: email of people you invite to co-manage a pet.
- Technical: server logs (IP, user-agent) for security.
3. Why and on what legal basis?
Contract performance: running your account, your health journal and the Premium subscription.
Legitimate interest: security, fraud prevention, service improvement through aggregated statistics.
Consent: optional communications (newsletter, email reminders), revocable at any time.
Legal obligation: billing, accounting.
4. How long do we keep your data?
Account and pet data: as long as your account is active.
Account deletion: erased within 30 days, except where legally required (invoices kept 7 years).
Technical logs: 12 months maximum.
5. Who do we share data with?
Strictly necessary technical sub-processors: hosting (Cloudflare / Supabase, EU), transactional email provider, payment processor (Stripe).
No data selling. No advertising.
6. Your GDPR rights
Access, rectification, erasure, portability, objection and restriction.
Reach out at hello@petzo.eu. We answer within 30 days.
You may also lodge a complaint with the Belgian Data Protection Authority.
7. Security
Data encrypted in transit (HTTPS) and at rest. Strict access controls.
8. Minors
Petzo is not intended for users under 16.